|
Join the conversation
Showing results for 
Search instead for 
Do you mean 
Join the conversation
Showing results for 
Search instead for 
Do you mean 
Reply

Re: Spin, Win and Grin issue

Member
Posts: 7
Registered: ‎12-12-2016
Gud day..ya correct.

Re: Spin, Win and Grin issue

Member
Posts: 7
Registered: ‎12-12-2016
Yes correct

Re: Spin, Win and Grin issue

Member
Posts: 7
Registered: ‎12-12-2016
Yes..correct

Re: Spin, Win and Grin issue

[ Edited ]
Member
Posts: 4
Registered: ‎03-09-2015
Hi Digi I am facing the same issue, paid my bills twice via MyDigi App but nothing showed up to the spin. Kindly investigate.

Re: Spin, Win and Grin issue

Community Manager
Posts: 835
Registered: ‎13-04-2015

We have checked with the respective team. 

 

@Akmalhalil  Spin, Win and Grin is applicable for bill payment > RM0 ya.

@fadly0416 A Lazada discount voucher granted to you on 8/12/2016.  Please advise update to the latest app version .

Have a g8 day!

I hope my answer helped you! If it has, please click on "This is Helpful" to give it a thumbs up OR if this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!



Head on to Getting Started on top right of this page to read our Forum Do's & Don'ts http://community.digi.com.my/t5/custom/page/page-id/Getting-Started

Re: Spin, Win and Grin issue

Member
Posts: 7
Registered: ‎12-12-2016
Yup I received that voucher..but its was for my birtday reward isn't same with spin and win promo?...the issue is the pop-up for spin is do not exist..

Re: Spin, Win and Grin issue

Community Manager
Posts: 835
Registered: ‎13-04-2015

@Akmalhalil Spin wheel availability will only be available for bill payment >RM0 only.  Paying in advance is not eligible.

Have a g8 day!

I hope my answer helped you! If it has, please click on "This is Helpful" to give it a thumbs up OR if this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!



Head on to Getting Started on top right of this page to read our Forum Do's & Don'ts http://community.digi.com.my/t5/custom/page/page-id/Getting-Started

Re: Spin, Win and Grin issue

Member
Posts: 7
Registered: ‎12-12-2016
Its mean untill the bill issue.only valid..poor of update because the app to late to update the bill..ok then.please improve your servise then.

Re: Spin, Win and Grin issue

Member
Posts: 7
Registered: ‎12-12-2016
Just now im paying also dont have any popup...mmm

Re: Spin, Win and Grin issue

Community Manager
Posts: 835
Registered: ‎13-04-2015

Let us investigate and get back to you.

Have a g8 day!

I hope my answer helped you! If it has, please click on "This is Helpful" to give it a thumbs up OR if this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!



Head on to Getting Started on top right of this page to read our Forum Do's & Don'ts http://community.digi.com.my/t5/custom/page/page-id/Getting-Started