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SLOW CUSTOMER SERVICE CALL PICKUp

Member
Posts: 1
Registered: ‎10-11-2016
Dear digi semalam sy dah call tanya pasal masalah sy dah topap rm30 tapi nk redeem reward dkt *888 dy suruh reload n subscribe Lepas customer service dah angkat phone dy kata tunggu dlm 24 jam Dah 24 jam sama je x leh redeem Pastu call balik very slow nak angkat phone dekat 10 minit buang masa betulla Frust dgn digi Orang dah email 2/3 email x reply pun Yang haritu 1 GB kalau update myDigi Saya dah update pastu dy x bg pun 1 gb Dy hanta mesej melalui myDigi app Sy tekan x de pape pun Stop la makan duit orang

Re: SLOW CUSTOMER SERVICE CALL PICKUp

Member
Posts: 2
Registered: ‎01-10-2016
Yes it is, slow pickup,poor attitude with digi customer services,my problem is about low internet speed in my area,try email them no feedback,call them like 6 min wait time, 2 mins bull **bleep** with you then done! Digi, ur services bcome more worst since more ppl using! Can u pay more attention to maintain ur internet speed plz? 4g signal but no stabil speed,thats really make ppl mad