|
Join the conversation
Showing results for 
Search instead for 
Do you mean 
Join the conversation
Showing results for 
Search instead for 
Do you mean 
Reply
Highlighted
Accepted Solution

Received a call from 016-2991151

Member
Member
Posts: 2
Registered: ‎05-11-2016

Hi! I would like ask that is the number 016-2991151 frim digi ?

i received a call from this number and asking whether I want to change my package to the latest Rm80/month,

they asking for my ic number too.

 

and why your customer Careline are always busy ? From last night to this morning, I hang for more than 5min each time, seemed very hard to talk to the representatives, please do understand that there are a lot people like us wish to solve the problem immediately . I hope digi can improve on it .

Highlighted

Re: Received a call from 016-2991151

Support
Posts: 2,520
Registered: ‎10-04-2015

@Yht, that is our Telemarketing team. We can try to make a new arrangement if you would like them to give you a call back for the same offer. Do PM (inbox) us your details (phone number and name) for further assistance. Thanks.

Hope it helps. Please click on "This is Helpful" to give it a thumbs up OR click on "Accept as Solution" from Options menu above to help others find their answers faster! Have a nice day!
Highlighted

Re: Received a call from 016-2991151

Member
Member
Posts: 1
Registered: ‎03-05-2017
I received a call from the number as well, but got suspicious of whether the number is actually from digi because it is like any regular handphone number. do not dare to let out any information as well.
Highlighted

Re: Received a call from 0165765828

Member
Posts: 3
Registered: ‎12-05-2018
plzz i need receved call
Highlighted

Re: Received a call from 0165765828

Community Manager
Posts: 8,681
Registered: ‎20-04-2015
shantii, what difficulty are you encountering?

Hope my answer has helped! If it has, please click on "This is Helpful" to give it a thumbs up. If this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!

Avoid getting scammed with bogus Digi promotionsFake Facebook Scam Announcements
Highlighted

Re: Received a call from 016-2991151

Member
Posts: 4
Registered: ‎02-04-2017

Hi

 

I received a call from 016-2991151 a couple of times. I couldnt pick up and trying to return the call.

 

Could you schedule another call for +6016 666 7282?

 

Cheers

Highlighted

Re: Received a call from 016-2991151

Community Manager
Posts: 834
Registered: ‎13-04-2015

@joshua7paul They will call you by today ya...

Have a g8 day!

I hope my answer helped you! If it has, please click on "This is Helpful" to give it a thumbs up OR if this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!



Head on to Getting Started on top right of this page to read our Forum Do's & Don'ts http://community.digi.com.my/t5/custom/page/page-id/Getting-Started
Highlighted

Re: Received a call from 016-2991151

Member
Posts: 1
Registered: ‎14-09-2019

Hi,

 

I received a call from this number offering a new package, but i missed their call after asking them to call back.

 

Could you arrange for a call back? 012 255 6128

Highlighted

Re: Received a call from 016-2991151

Member
Posts: 2
Registered: ‎07-02-2020
I received the same number try to return call but can't. She explain about the new DiGI package but thought it was a scammer so I just ignore it.
Highlighted

Re: Received a call from 016-2991151

Member
Posts: 2
Registered: ‎07-02-2020
I would like them to call me back. Thanks
0198501107