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Re: Port out request rejected

Member
Posts: 1
Registered: ‎16-05-2021
saya dua kali cuba port out digi to Yes tapi tak dapat. mohon penyelesaian dari pihak digi.

ini nombor yang saya nak tukar +60 16-496 0443

Re: Port out request rejected

Support
Posts: 5,915
Registered: ‎10-04-2015

Hi zazadigihelp. Berdasarkan rekod, permohonan anda telah pun selesai semalam.

 

Terima kasih.

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Re: Port out request rejected

Member
Posts: 5
Registered: ‎28-05-2021
I have the same problem as well, i got a message from 27676 saying that to confirm my leave, i need to press "Y" or "N", i replied "Y" , then, it says " sorry, yr request is not successful" without providing any reason, any help would be appreciated as it has a deadline and i already paid for the switch.tq.

Re: Port out request rejected (Important !)

Member
Posts: 1
Registered: ‎30-05-2021
Why port out request rejected ? And says I didn't reply ur message ?

Re: Port out request rejected (Important !)

Member
Posts: 5
Registered: ‎28-05-2021
Bro boleh try contact digi on twitter

Re: Port out request rejected (Important !)

Support
Posts: 5,915
Registered: ‎10-04-2015

Hi all, please resubmit your application and if it is rejected again, PM (inbox) us for checking and assistance.

 

Thank you.

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Re: Port out request rejected

Member
Posts: 1
Registered: ‎03-07-2020
My request to leave my current telco to digi has been rejected as i have wronged reply message to the number as instructed.. what i should do to request again?

Re: Port out request rejected

Support
Posts: 5,915
Registered: ‎10-04-2015

Hi Syukrina94. Please contact that telco to resubmbit your application. Once resubmitted, it will be reprocessed within 24-48 hours again.

 

Thank you

Hope it helps. Please click on "This is Helpful" to give it a thumbs up OR click on "Accept as Solution" from Options menu above to help others find their answers faster! Have a nice day!

Re: Port out request rejected

Member
Posts: 1
Registered: ‎05-08-2021
Hai. Boleh ke digi tolong port in. Since saya punya port out request rejected?

Re: Port out request rejected

Support
Posts: 4,212
Registered: ‎14-04-2015

Fatenblle, jika anda perlukan bantuan lanjut untuk isu yang anda alami, mohon PM kami info selengkapnya ya