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Port out request rejected

Member
Posts: 2
Registered: ‎18-03-2021
Why my port out request rejected when I've replied the sms stating Y i.e yes, and being rejected because I didn't replied the sms???

Re: Port out request rejected

Member
Posts: 2
Registered: ‎18-03-2021
After post incident report through digi apps and answer a survey via phone call, my port out has been successful, thanks

Re: Port out request rejected

Support
Posts: 5,049
Registered: ‎01-05-2015

Thank you for your support, and we are happy to serve you, kayrel  💛

Have a pleasant day!

I hope my answer helped you! If it has, please click on "This is Helpful" to give it a thumbs up OR if this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!

Re: Port out request rejected

Member
Posts: 1
Registered: ‎27-03-2021
Why my port out reject? It say Sorry, your request was rejected. CUSTOMER NUMBERS ARE TEMPORARILY DISCONNECTED - INVOLUNTARILY Please call 0162211800 for help.

Re: Port out request rejected

Support
Posts: 1,035
Registered: ‎18-11-2016

 Hi Syahrulnaim, we have replied to your PM. Please check ya. Thank you. 

Re: Port out request rejected

[ Edited ]
Member
Posts: 6
Registered: ‎30-03-2021
why reject my request with i "did not reply to the sms validation" while earlier u guys send me the confirmation to leave digi after i type Y toward the sms validation? is this a joke? or just to dragging around?

Re: Port out request rejected

Member
Posts: 6
Registered: ‎30-03-2021
I'm also like u.. Rejected after reply Y

Re: Port out request rejected

Member
Posts: 6
Registered: ‎30-03-2021
Rejected after reply Y

Re: Port out request rejected

Member
Posts: 6
Registered: ‎30-03-2021
why reject my request with i "did not reply to the sms validation" while earlier u guys send me the confirmation to leave digi after i type Y toward the sms validation? is this a joke? or just to dragging around?

Re: Port out request rejected

Member
Posts: 6
Registered: ‎30-03-2021
Apa motif digi rejected tukar ke telco lain? Bukan sekali tp dua kali sudah kna reject..