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Port Out Rejected

Member
Posts: 1
Registered: ‎15-04-2021
Hi, apparently I wanted to port out my Digi number to the other telco but I just received the message telling me as below:
Sorry, your request was rejected. Some or all numbers do not belong to principle subscriber or company. Please call 0162211800 for help. Anything that I can do to port out?

Looking forward to hearing from you soon.
Thanks
Best regards,
JH

Re: Port Out Rejected

Support
Posts: 4,499
Registered: ‎10-04-2015

Hi JHchan. We believe, we have responded to your PM (inbox) sent.

 

Thank you.

Hope it helps. Please click on "This is Helpful" to give it a thumbs up OR click on "Accept as Solution" from Options menu above to help others find their answers faster! Have a nice day!

Re: Port Out Rejected

Member
Posts: 2
Registered: ‎21-04-2021
I cant port out from digi to yes. As it said that im rejected my number is 0166753476. Please solve this

Re: Port Out Rejected

Support
Posts: 4,741
Registered: ‎01-05-2015

Adam303677, kindly inform the new telco to resubmit the request and we'll get it processed accordingly. Thanks.

Have a pleasant day!

I hope my answer helped you! If it has, please click on "This is Helpful" to give it a thumbs up OR if this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!