02-03-2021 01:57 PM
I wish to port out from Digi. However, I keep on getting the sms saying that my request got rejected despite replying to the confirmation sms. First, I received: SOME OR ALL NUMBERS ARE NOT IN SERVICE (from 27676). So I call Digi Hotline and asked them for help. I was told that it should be no problem and my request in under processing and told me to wait the process in succesfull. And I did. then still i got the message : ONE OR MORE PHONE LINE DID NOT REPLY TO OUR SMS VALIDATION (from 27676). I hereby include the screenshots. i hope u can help me very soon because its quite urgent for me.
Honestly, this is getting frustrating. Please help me. ASAP..
Thanks in advance.
03-03-2021 02:18 PM
Hi sitizara. Please resubmit it and if it is still can't go through, PM (inbox) us for checking.