04-02-2021 09:59 AM
Hi, I just bought a number from the online digi store about a week ago (https://www.digi.com.my/shop/prepaid-plans/prepaid-next). I changed my WhatsApp account to my new number, but it seems like someone is still using the number because there's suddenly groups and message from numbers that I don't know and I never saved. I am not sure what the problem is here. Does that means the old owner is still actively using the number?
06-02-2021 08:24 AM
Hi cocomelon. Terminated phone numbers will be recycled and will be put on sale again anytime.
The previous owner might have still used the same phone number for his / her WhatsApp account until you opt to activate the number. Since you are now the rightful owner of the phone number, he / she is not able to use the same number anymore.
07-02-2021 01:48 PM
Great. I was scared if we're sharing the same number. although I do get calls from the previous owner's acquaintance, i guess it's fine now.
08-02-2021 07:00 AM
Good to hear that. You have a nice day ahead and stay safe ya!