|
Join the conversation
Showing results for 
Search instead for 
Do you mean 
Join the conversation
Showing results for 
Search instead for 
Do you mean 
Reply

My CONNECT Account by Telenor

Contributor
Posts: 51
Registered: ‎09-03-2016

What does the CONNECT account by Telenor do? I recently have a new postpaid number and the new number isn't linked to my existing CONNECT account. Instead it created a new CONNECT account for me.

 

This is not right as I want to be able to sign in with both my numbers and still be signing in to the same account. Example for this Community Forum, I can only sign in using my old/existing number but not my new number.

Re: My CONNECT Account by Telenor

SuperUser
Posts: 415
Registered: ‎07-05-2015
Hi @OKLY,

We may be able to make some changes and link both numbers to the same CONNECT account; provided that they are both registered under your name.

Can you kindly PM me with your details (name, number, IC) and we will check for you.

Thanks!
---
Hope my post has helped! If it has, please click on "This is Helpful" to give it a thumbs up. If this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!