13-01-2018 05:51 PM
Just want to know is there any benefit for loyal customer which is up to 10 years? Family and I each of us are using Digi up to 10 years but it seems no any extra benefit on it.
15-01-2018 01:13 PM
Hi @Ericwong, thank you for your long term support. Currently there isn't such programme. We have rewards for all of Digi customers from time to time, such as recent free 1GB for all, and past free McDonald's sundae cone. http://new.digi.com.my/rewards/monthly-offers
04-04-2018 11:29 AM
Even change a sim card also have to pay
Thank you for your feedback. Currently there are no promotions to waive the charges of SIM replacement. Fortunately SIM replacements does not occur frequently, and it is priced at a reasonable RM10.60 including GST.
04-04-2018 09:50 PM
06-04-2018 03:23 PM
Out of curiosity, what kind of benefit would a customer want to enjoy as a long term customer? I asked myself this question and seem to have a hard time answering. The easiest one would be discounts and payment related but is there any other benefit or rewards that would be of use to us? And what are the current practices for other telcos; do they have any reward program for long time users?
Not trying to rattle any cage, just asking