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Re: Leave Digi

Community Manager
Posts: 8,712
Registered: ‎20-04-2015

@BiniAzrul wrote:
Digi 27676 send me a confirmation to leave digi. It mentioned there to reply Y OR N before.......
But the message that I want to reply was failed to sent out. Push messages dah activated too.
I tried for a couple times already but still unsuccessful.

Your current line needs to be active and having credit to send out SMS.


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Re: Leave Digi

[ Edited ]
Member
Posts: 3
Registered: ‎06-01-2017
Ive checked everything incldg line an credit and everything seems ok. Now the problem is the time given by digi dah tamat. Need ur advise what shld i do now. Or else, can ur team under digi help me to do it manually?
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Re: Leave Digi

Member
Posts: 1
Registered: ‎31-08-2017
Why did digi rejected my req to switch my number to celcom
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Re: Leave Digi

Member
Posts: 1
Registered: ‎31-12-2017
Hi if i ada credit in rm40.
How i can get back my money? Now im want to port in to other telco.
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Re: Leave Digi

Community Manager
Posts: 8,712
Registered: ‎20-04-2015
Your credit cannot be converted or refunded into cash. You may utilise your credit before porting out. Be mindful that during the Port out process, you will need credits to reply to Port out confirmation message.

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Re: Leave Digi

Member
Posts: 1
Registered: ‎16-06-2018
I have already submitted the port in request to leave Digi. I submitted my application last Thursday at 8.30 and until now there is no reply of whether my port out is successful or not.
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Re: Leave Digi

Contributor
Posts: 43
Registered: ‎07-02-2018

Hi, ruvenrhaj99. Kindly PM your mobile number to any of our Support Agents for further check the porting status. Thanks!

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Re: Leave Digi

Member
Posts: 1
Registered: ‎27-02-2018
Macam mana ni bos?
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Re: Leave Digi

Member
Posts: 1
Registered: ‎17-12-2018
I want leave digi
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Re: Leave Digi

Community Manager
Posts: 8,712
Registered: ‎20-04-2015

@Shahir47, as required by all MNP requests, you will need to reply the SMS within stipulated timeframe.


Hope my answer has helped! If it has, please click on "This is Helpful" to give it a thumbs up. If this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!

Avoid getting scammed with bogus Digi promotionsFake Facebook Scam Announcements