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Jaringan Prihatin

Member
Posts: 2
Registered: ‎06-05-2021

Langkah 3 dari 4 (Prepaid)
Daftar untuk Jaringan Prihatin

Sahkan IC dan masukkan nombor telefon Digi sedia ada untuk didaftarkan

 

Nombor digi masih active, dan didaftarkan atas  NRIC saya sendiri. Tapi  setelah mengisi tempat kosong di " Langkah 3 ". Keluar notis "Nombor telefon dan nombor kad pengenalan tiada dalam rekod kami. Sila periksa dan cuba lagi."

 

Semua maklumat yang diisi adalah betul dan disemak berulang kali. Akan tetapi masalah yang sama masih timbul. 

 

 

Re: Jaringan Prihatin

Member
Posts: 1
Registered: ‎01-01-2020
Can I change plan after I register for the Jaringan Prihatin? I originally want to choose the plan which I will receive the smartphone but somehow I misclick and the postpaid prihatin RM15 rebate. I really want the smartphone ones.

Re: Jaringan Prihatin

Member
Posts: 1
Registered: ‎12-05-2021
Ibu saya juga turut mempunyai masalah yang sama, mohon bantuan pada yang arif bagaimana untuk mengatasinya.

Re: Jaringan Prihatin

Member
Posts: 1
Registered: ‎22-05-2021

Same issue here as well. How to solve it? Digi please fix it 

Re: Jaringan Prihatin

Member
Posts: 2
Registered: ‎06-05-2021

Masalah dah settle,  dekat MyDigi app tertera nama saya sebagai owner nombor, tapi setelah perg i Digi Centre, rupanya bukan atas IC saya.

Setelah membuat pertukaran IC atas nombor tersebut di Digi Centre, boleh claim macam biasa. Saya recommend anda pergi Digi Centre untuk check nombor anda atas IC siapa jika ada masalah yang sama.

Re: Jaringan Prihatin

Member
Posts: 10
Registered: ‎03-08-2019
Who can apply for phone under jaringan prihatin? Can I or my mother can apply for it?

Re: Jaringan Prihatin

Support
Posts: 4,887
Registered: ‎01-05-2015

The Jaringan Prihatin is available for Malaysians who previously eligible for the Bantuan Prihatin Rakyat (“BPR”). The phone redemption criteria are:

Married and singles without children > RM180 device subsidy (for new Prepaid registration at the Store only)

Married and singles with children below 18 > RM300 device subsidy

 

Have a pleasant day!

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Re: Jaringan Prihatin

Member
Posts: 10
Registered: ‎03-08-2019
So if my mother want to redeem phone free, the option available is the first one. Is it? So she have to register with new number to get phone free? Since all her children is above 18 years old

Re: Jaringan Prihatin

Support
Posts: 4,887
Registered: ‎01-05-2015

Based on that, yes the available rebate will be RM180. Please check the eligibility status from the link below first ya. TQ.

https://digi.my/prihatin

Have a pleasant day!

I hope my answer helped you! If it has, please click on "This is Helpful" to give it a thumbs up OR if this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!