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Issue on Google play store direct digi billing

Member
Posts: 2
Registered: ‎12-11-2015
Hi, i try to buy an app from google play using digi billing, but it came out said that "can't verify your account, try again later", pls help.

Re: Issue on Google play store direct digi billing

Contributor
Posts: 41
Registered: ‎01-04-2015

Hi, please PM mobile number and phone model for further troubleshooting, TQ

Re: Issue on Google play store direct digi billing

Member
Posts: 2
Registered: ‎12-11-2015

 already PM to you, thanks! Smiley Happy

Re: Issue on Google play store direct digi billing

Contributor
Posts: 41
Registered: ‎01-04-2015

Will check and update you as soon as possible, TQ

Re: Issue on Google play store direct digi billing

Community Manager
Posts: 8,764
Registered: ‎20-04-2015

Hi @koksiang, do you use a different email address on your MyDigi account than your phone's gmail account? Would you add your gmail address to MyDigi account profile and try again? It works for me personally. 

 

Pictorial guide is available in our direct billing knowledge base: http://community.digi.com.my/t5/Knowledge-Base/FAQ-Direct-Billing-for-Google-Play/ta-p/4114


Hope my answer has helped! If it has, please click on "This is Helpful" to give it a thumbs up. If this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!

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error use digi billing

Member
Posts: 2
Registered: ‎21-12-2016
even i have a credit and connected email its still say error. need help

error use digi billing

Member
Posts: 2
Registered: ‎21-12-2016
even i have a credit and connected email its still say error. need help

Re: error use digi billing

Community Manager
Posts: 8,764
Registered: ‎20-04-2015

@knethvins wrote:
even i have a credit and connected email its still say error. need help

Do you happen to use Xiaomi device?


Hope my answer has helped! If it has, please click on "This is Helpful" to give it a thumbs up. If this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!

Avoid getting scammed with bogus Digi promotionsFake Facebook Scam Announcements

Re: error use digi billing

Support
Posts: 2,603
Registered: ‎01-12-2016

Hi koksiang,

 

Kindly PM us your phone number, full name and phone model for further checking, please.

 

Thanks.

Re: Issue on Google play store direct digi billing

Member
Posts: 1
Registered: ‎03-07-2017
Hi, i try to buy an app from google play using digi billing, but it came out said that "can't verify your account, try again later", pls help.
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