05-06-2017 11:15 AM
Need an advice from Digi Support Team regardings IDD Club Internet, Currently, IDD Club plan still available if I tried by checking the quota, however, i am wondering why it has not renewal my quota data accordingly? is it IDD Club Internet services are no longer available? if Yes, why Digi did not send any memo notification to all Digi users that IDD Club Internet services are no longer available.
I hope there is a prompt reply or prompt action on my subject above.
05-06-2017 08:09 PM
IDD Internet Club is no longer offered now. Originally it was introduced to provide free basic internet access for older plans to avoid unwanted data charges caused by auto internet access by smartphones.
However, now all of our latest Digi Prepaid plans already have basic internet access as well as additional quota for other usage types (streaming for Prepaid Live, social for Best Prepaid 2016). So we strongly recommended for subscribers under older plans to consider upgrading to one of our new plans for better internet benefits