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I want to complaint

Member
Posts: 1
Registered: ‎14-05-2020
Please fix up the covarage at my area i buy every day 3gb internert but line is very badd please fix up
Really2 poor connection at my area
Pls do a work
No 1 pintasan 5 sungai ara 11900 bayan lepas pulau pinang this my area please fix up do sent a massage we will fix up but going same poor line

Re: I want to complaint

Support
Posts: 68
Registered: ‎03-03-2020

Hi Alinudin, our apologies for any inconvenience caused to you. Smiley Sad Please do submit the network feedback via MyDigi app. Log in Mydigi > click on Menu > Support> Network Coverage. Our respective team will take an immediate action to resolve this for you ya. Our investigation findings of your case will be published under Case Status on MyDigi. TQ.

Re: I want to complaint bad network but 4G ANJING

Member
Posts: 1
Registered: ‎27-08-2019
AKU LANGGAN BUKN SERINGGIT DUA BABI,AKU LANGGAN BERPULUH PULUH TPI BUAT HALL FIX BABI AREA SELANGORR NI DIGI LANCAUU SIALLL AKU NK MAIN GAME PUN SUSAHH SIALL BODO KERAP LAH BABI MASA 4G PASTU LINE HILANG BABI JDI 3G MENDA BABI FAST2 BAPAK KAU BAYAR DUIT AKU BALIK LAH ANJING KLAU CAMNII MKN DUIT HARAM JE BABI PERKHIDMATAN MCM ANJING KAU BAGI MMG BODO LAH SIALLL BODO2 TAKYAH NK BAGI2 PERCUMA KLAU STILLL SAMA JE 4G MCM GAMPANG TIBER TUKAR 3G LANCAU PASTU LINE HILANG FIX LAH BABI AREA SELANGOR NI KAU FIKIR AKU TAK BAYAR KE BODO BABI BETUL

Re: I want to complaint regarding my Boardband line VERY BAD

Member
Posts: 1
Registered: ‎23-05-2020

I stay Pr1ma Alam Damai Cheras  Block A, level 38 floor  .

since 2 week ago i going DIGI centre C180 to reseach my stay areas have coverage or not.

the  digi customer service said can and  immediately  apply DIGI boardband but when i tested at home the 

LINE is VERY BAD  .

The Digi contract i ready sign 12 month that means this 12 month only pay but can't enjoy the internet .

Re: I want to complaint

Member
Posts: 1
Registered: ‎23-07-2020


ASAL BABI SANGAT DIGI NI.. NI BUKAN MASALAH LINE SLOW TAPI AKU BELI PELAN INTERNET LEPASTU CHECK KUOTA ADA LAGI TAPI KENYATAAN INTERNET X MASUK.. KO BABI APE AKU BAYAR PAKAI DUIT BODO BUKAN AIR LIUR SUMPAH AKU HARAM DUIT TU SIALL..

Re: I want to complain

Member
Posts: 1
Registered: ‎18-10-2020
Line 4G tapi lebab kenape?? Kalau ada gangguan line bagi lah notis... Jangan nak duit je line macam haram jadah...

Re: I want to complain

Support
Posts: 793
Registered: ‎30-05-2019

Hi Aman7189, mohon maaf ya, sila PM ke Inbox kami, sertakan nombor telefon bimbit dan alamat penuh dengan isu anda supaya kami boleh semak lanjut, Terima Kasih.

Re: I want to complaint

Member
Posts: 1
Registered: ‎05-01-2021
kenapa bil untuk disember still masuk/charge!! satu bulan kot digi barred line saya plus tak guna... siap nak suspended lagi 1.1 hari tu.. bila dah setelkan terus masuk bil untuk bulan 12 punya!! memang digi nie cekik darah ke??? setiap bulan sepatutnya rm130 je.. lepas ambil neflix dengan ituned 150 palong koman nak bayar...sejak 6-7 bulan nie i kena bayar 180 kenapa ya???? Baik aku ambil line lain je lagi berbaloi.. nie 1 bulan x guns sebab kena bar pun dieorg charge ikut bulan.. baik someone form service call me!!

Re: I want to complaint

Support
Posts: 3,483
Registered: ‎14-04-2015

Babyira, jika talian masih belum ditamatkan secara rasmi, caj bulanan akan masih dikenakan kepada anda walaupun tiada penggunaan untuk talian itu. Untuk menamatkan talian, anda boleh walk-in ke Digi Store utama kami berhampiran anda bersama IC- https://www.digi.com.my/digi-store dan mohon untuk menamatkan talian tersebut

Re: I want to complaint

Contributor
Posts: 19
Registered: ‎03-12-2019
Already 3 months line 'E' , did digi team still got service or not? Why the line always lag like **bleep**, always no signals, i apply my plan is RM200 per month, but give our service is like a **bleep** no reason, already call centre still can't settle it, is digi is a lie telecommunications? Is the digi workers still live, digi director and manager still available? I already waiting your response in 3 months. Still haven't call it back to me! **bleep** digi. Maybe need sue digi that can get the response for me.