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Re: How to Cancel auto subscription from ErosNow.

Member
Posts: 3
Registered: ‎26-09-2019
Same happen to me..pls assist me..my number 601151144629

Re: How to Cancel auto subscription from ErosNow.

Member
Posts: 2
Registered: ‎26-09-2019
I send already stop to 37800 but I still charge rm4 per day

Re: How to Cancel auto subscription from ErosNow.

Member
Posts: 1
Registered: ‎30-09-2019
Hi Digi,

I'm facing the same issue as post owner.

Kindly help. Thank you

Re: How to Cancel auto subscription from ErosNow.

Anonymous
Posts: 0

Hi Wayne_Ho, Erosnow is a service for watching TV, Movies and Bollywood music videos. Charges from this service will only apply if there is a purchase order received from your phone. Users will receive verification codes to confirm purchases as well (such as OTP/TAC codes from banks) for security reasons.

 

Please be informed that the Erosnow is a 3rd party service and does not belong to Digi. Therefore, we do not have access to verify the status of a subscription. You may contact the Erosnow support should you need further info on the service.
Email : Eros.ops@56060.in or Vineet.saxena@56060.in . Thank you.

Re: How to Cancel auto subscription from ErosNow.

Member
Posts: 2
Registered: ‎02-10-2019
How to cancel this message

Re: How to Cancel auto subscription from ErosNow.

Member
Posts: 12
Registered: ‎19-08-2016

I am facing on same issue, don't know how to unsubscrip. This service are suddenly charge to my number without my permission. Please assist to cancel this or provide a guideline that teach us able to cancel this service immediately, thank you.

Re: How to Cancel auto subscription from ErosNow.

Anonymous
Posts: 0

Hi Mohdnizam1 and Simonkoo, Erosnow is a service for watching TV, Movies and Bollywood music videos. Charges from this service will only apply if there is a purchase order received from your phone. Users will receive verification codes to confirm purchases as well (such as OTP/TAC codes from banks) for security reasons.

 

Please be informed that the Erosnow is a 3rd party service and does not belong to Digi. Therefore, we do not have access to verify the status of a subscription. You may contact the Erosnow support should you need further information on the service.
Email: [Eros.ops@56060.in] or [Vineet.saxena@56060.in]. Thank you.

Re: How to Cancel auto subscription from ErosNow.

Member
Posts: 1
Registered: ‎02-10-2019

hi, i keep getting message "RM4.00. Successful subcription renewal ErosNoWeekly. Auto renewal on 16/10/2019. Access, http://m.erosnow.com. Cancel, http://tzeros.co/y4H5Gc."

try to click on the link but still can't unsubcribe. How to cancel it?

my phone no. is 60165764005

Re: How to Cancel auto subscription from ErosNow.

Support
Posts: 800
Registered: ‎30-05-2019

Hin Azahar85, thanks for your information, as per checked this is third party services, as we have limited access to unsubscribe and validate it. However, we can assist you to highlight your issue to the Erosnow company and request service cancellation. Thank You.

 

Re: How to Cancel auto subscription from ErosNow.

Member
Posts: 1
Registered: ‎10-10-2019
Hi digi, could you kindly assist me on how to stop the subscription message from erosnow