19-01-2020 01:11 PM
19-01-2020 03:02 PM
This is third party service (Direct operator billing) hence we have limited access to unsubscribe and validate it.
You may send an email to Erosnow support for further assistance and info. Thank you
Email : Eros.firstname.lastname@example.org.
20-01-2020 07:58 PM
21-01-2020 10:29 AM
21-01-2020 10:42 AM
21-01-2020 10:21 PM
Mr digi. i hope u can help me with the problem..i had been paid for the subcription for th 4th time without knowing that i had been charge because of subribe for EROSNOW. the thing is i didnt even know the website before. and when i keep trying to cancel it. it just failed. and for the 4th weeks already as today i still got charge for RM4.00. and as for now still at my unbilled at Mydigi apps..for today i just download my billed from Mydigi apps and just realize i had been charge RM4.00 for past 3 weeks..thats mean i paid for nothing total with RM12 for last month. and this month for today i got unbilled for RM4.00 and still cant cancel it. here i attach my billed from january as i downloaded it today. and for this month the unbilled one can check it.
my no: 0163377469
name: Stephanus anak sylvester f. bukit.
p/s: please fixed it as soon as possible before i spent more to something i didnt subcribes.
thanks for your cooperation and help.
21-01-2020 10:56 PM
Thanks for your reply information, as per checked this is third party services, as we have limited access to unsubscribe and validate it. However, we already assist you to highlight your issue to the Erosnow company and request service cancellation. Thank You.