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Re: How to Cancel auto subscription from ErosNow.

Member
Posts: 2
Registered: ‎22-01-2020
I can't cancel auto subscription from Erosnow.
My phone number 0164822458.Please cancel
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Re: How to Cancel auto subscription from ErosNow.

[ Edited ]
Support
Posts: 397
Registered: ‎30-05-2019

Hi Zodiac18, Thanks for your reply information, as per checked this is third party services, as we have limited access to unsubscribe and validate it. However, we already assist you to highlight your issue to the Erosnow company and request service cancellation. Thank You.

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Re: How to Cancel auto subscription from ErosNow.

Member
Posts: 2
Registered: ‎14-12-2019
Msj je dkt digi dlm fb..nanti dia org bantu..sya dh dpt dh stop langgan..
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Re: How to Cancel auto subscription from ErosNow.

Support
Posts: 4,034
Registered: ‎01-05-2015

Boleh juga PM kami di <sini> jika perlukan bantuan lanjut :-) 

Have a pleasant day!

I hope my answer helped you! If it has, please click on "This is Helpful" to give it a thumbs up OR if this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!
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Re: How to Cancel auto subscription from ErosNow.

Member
Posts: 1
Registered: ‎25-01-2020
Hi Digi,



I have receive a message from 2000 recently regarding the auto subscription from ErosNow.com

I never log in the website before but it said i was under a subscription and charge me RM4 per week.

The msg provided a link to cancel, but when i click the link , the msg said i have to turn on GPRS to enter the website but the link is not useful
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Re: How to Cancel auto subscription from ErosNow.

Support
Posts: 4,034
Registered: ‎01-05-2015

S_hoo, kindly check your PM and provide us with the required details ya. TQ.

Have a pleasant day!

I hope my answer helped you! If it has, please click on "This is Helpful" to give it a thumbs up OR if this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!
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Re: How to Cancel auto subscription from ErosNow.

Member
Posts: 3
Registered: ‎04-04-2018

Hi Digi_Joe, i have recieved confirmation from ErosNow about the cancelation of the subscription  from them. thank you very much. and now how, and when will i get my refund? because i had paid RM12.20 for January. 

 

Invoice No. :200100000001203920811

Invoice Date :12 Jan 2020

Invoice Period :12 Dec 2019 - 11 Jan 2020

 

and also i still got RM4.00 unbilled  for the same mistake subscription from ErosNow.

Here i attach the pdf payment billed same as the screenshot picture as a proof that they cancel subscription .

Please help me  to get the refund as soon as possible. and do let me know by contacting me:

 

Name: Stephanus anak Sylvester F Bukit

Handphone no: 0163377469

email: step90boy@gmail.com

 

thank you .

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Re: How to Cancel auto subscription from ErosNow.

Member
Posts: 2
Registered: ‎26-01-2020
How to cancel Erosnow??
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Re: How to Cancel auto subscription from ErosNow.

Member
Posts: 1
Registered: ‎26-01-2020
I have similar problem that i haven't subscribe any subscription from eros, how to cancel it
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Re: How to Cancel auto subscription from ErosNow.

Member
Posts: 2
Registered: ‎28-01-2020
How to cancel ErosNowWeekly and get my refund, this is literally petty theft