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How to Cancel auto subscription from ErosNow.

Member
Posts: 1
Registered: ‎25-07-2019

Hi Digi,

 

I have receive a message from 2000 recently regarding the auto subscription from ErosNow.com

I never log in the website before but it said i was under a subscription and charge me RM4 per week.

The msg provided a link to cancel, but when i click the link , the msg said i have to turn on GPRS to enter the website which i dont know how.

 

index.png

 

As shown in picture.

Could you kindly assists me on how to cancel the subscription?

 

Thanks in regards.

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Re: How to Cancel auto subscription from ErosNow.

Member
Posts: 2
Registered: ‎13-06-2019
Hi

I have also received a similar message last week.

Someone suggested replying to the message with 'STOP ALL'. I tried it and received a message saying all subscription has been terminated. But then, a week later (today) I received a message saying I have successfully subscribed to ErosNow weekly.

Please help.
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Re: How to Cancel auto subscription from ErosNow.

Member
Posts: 1
Registered: ‎30-07-2019
Kindly assist how to cancel erosnow
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Re: How to Cancel auto subscription from ErosNow.

Support
Posts: 343
Registered: ‎30-05-2019

Hi Yash, Please PM to our Inbox, including your phone number and more information so we can assist you further. TQ

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Re: How to Cancel auto subscription from ErosNow.

Member
Posts: 1
Registered: ‎31-07-2019
Please help me with this issue as well. It is VERY Frustrating to get this message monthly
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Re: How to Cancel auto subscription from ErosNow.

Support
Posts: 343
Registered: ‎30-05-2019

Hi ArifY96, Please PM to our Inbox, including your phone number so we can assist you further. TQ

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Re: How to Cancel auto subscription from ErosNow.

Member
Posts: 3
Registered: ‎07-08-2019
Hi, i also received a message from 2000 regarding auto renew erosnowweekly, and charge Rm4 every week, please help me unsubcribe the erosnowweekly.
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Re: How to Cancel auto subscription from ErosNow.

Community Manager
Posts: 8,649
Registered: ‎20-04-2015

@Kong0904 wrote:
Hi, i also received a message from 2000 regarding auto renew erosnowweekly, and charge Rm4 every week, please help me unsubcribe the erosnowweekly.

Try to click the cancel link with your mobile data (not connected to Wi-Fi or other number's data plan).


Hope my answer has helped! If it has, please click on "This is Helpful" to give it a thumbs up. If this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!

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Re: How to Cancel auto subscription from ErosNow.

Member
Posts: 3
Registered: ‎07-08-2019
Hi, MrOctopusK, I had try to click the cancel link with my mobile data but can't do it.
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Re: How to Cancel auto subscription from ErosNow.

Member
Posts: 1
Registered: ‎18-08-2019

My Digi No +6016-8162094

No Registered under : Yusram Bin Yusoff.

 

RM4.00/weekly subscription charge from ErosNow. Messages from  20000 I want to cancel this.

Please contact me. ASAP