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Having problem with the ipay88 gateway with the e-wallet option (TnG E-wallet)

[ Edited ]
Member
Posts: 3
Registered: ‎20-09-2015

Hello, Digi staff.

Today, I tried to  pay the internet bill through the e-wallet payment method (TnG E-wallet), but I ended up having troubles with the payment gateway you guys are using.

I tried to pay the bill on both Digi website and on  Mydigi app (Both through E-wallet method), but ended up with different problems:
- When tried to pay the bill on Digi website with the E-wallet,  the gateway site shows blank page (Not loading anything) every time I try to pay the bill.
- When tried to pay the bill on MyDigi, the gateway site show an error that TnG E-wallet is not supported on mobile view (Which is an common  view for smartphone).

Can you guys fix the payment gateway problem?