|
Join the conversation
Showing results for 
Search instead for 
Do you mean 
Join the conversation
Showing results for 
Search instead for 
Do you mean 
Reply
Highlighted

Friends & Family 3 Buddys issue

Member
Posts: 2
Registered: ‎16-12-2016
why when i sms someone tht i have add at 3 buddys but there still charge me 25cen per sms...pls tell me how to fix this ? tq
Highlighted

Re: Friends & Family 3 Buddys issue

Support
Posts: 4,121
Registered: ‎01-05-2015

Hi, aedieyyusoff.

 

Kindly PM us <here> your phone number and full name for further checking on the account.

 

Thank you.

Have a pleasant day!

I hope my answer helped you! If it has, please click on "This is Helpful" to give it a thumbs up OR if this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!
Highlighted

Re: Friends & Family 3 Buddys issue

[ Edited ]
Contributor
Posts: 19
Registered: ‎20-11-2016
Maybe u already exceed ur free buddyz usage...actually there is a FAIR USAGE POLICY for buddyz free call n sms...u can go to FAQ at prepaid section...u can check ur usage via *128*1*5#
Highlighted

Re: Friends & Family 3 Buddys issue

Support
Posts: 2,818
Registered: ‎10-04-2015

Hi all, below will be the free minutes / SMS given according to prepaid plan:

 

1000 minutes / SMS for Digi Prepaid LiVE and Digi Easy Prepaid.

3000 minutes / SMS for Digi Smart Prepaid.

 

You can dial *128*1*6*3# to check your accumulate usage for month to date. Thank you. Smiley Happy

Hope it helps. Please click on "This is Helpful" to give it a thumbs up OR click on "Accept as Solution" from Options menu above to help others find their answers faster! Have a nice day!