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Accepted Solution

Follow up bill dispute complaint

Member
Posts: 1
Registered: ‎03-12-2016

Hi Digi support team, 

 

I've made complained to Digi helpline about  disputed Internet roaming items and seeking to waive the charges. Case ID (CAS-52594-J956) has been created on 29 Nov but I've not received any respond from Digi support, so far. 

 

I'm currently on overseas business trip , and it would be costly for me to call Digi helpline from overseas. Pls kindly guard me where I can follow up the case online or any Digi support member from this forum can direct assist me. 

 

Thanks. 

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Re: Follow up bill dispute complaint

Community Manager
Posts: 841
Registered: ‎13-04-2015

Our rep had SMS you on the resolution.  

Have a g8 day!

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