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Error on digi direct billing

[ Edited ]
Member
Posts: 3
Registered: ‎01-03-2017
I can't buy any app or in app purchase using digi direct billing.. It will say "THE ACCOUNT VERIFICATION SMS COULD NOT BE SENT PLEASE TRY AGAIN" hopefully you can help me to solve this error

Re: Error on digi direct billing

Member
Posts: 3
Registered: ‎01-03-2017
"The account verification sms could not be sent please try again"

Re: Error on digi direct billing

Member
Posts: 1
Registered: ‎02-03-2017

Same here Smiley Sad

Re: Error on digi direct billing

Community Manager
Posts: 8,788
Registered: ‎20-04-2015

Try the following:

1. make sure your device is not blocking sending premium SMS. Some devices have such settings.

2. use only 1 SIM card in slot 1 if you have dual SIM phone

3. set your Gmail address into MyDigi account

4. Xiaomi device is not supported


Hope my answer has helped! If it has, please click on "This is Helpful" to give it a thumbs up. If this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!

Re: Error on digi direct billinghow to

Member
Posts: 3
Registered: ‎01-03-2017
How to fix the premium sms???

Re: Error on digi direct billinghow to

Community Manager
Posts: 8,788
Registered: ‎20-04-2015

@Ahmadaffandi wrote:
How to fix the premium sms???

Try checking your android settings and also Messaging app settings. It may differ from device to device.


Hope my answer has helped! If it has, please click on "This is Helpful" to give it a thumbs up. If this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!

Error on digi direct billing

Member
Posts: 1
Registered: ‎16-09-2018
It keeps saying Service is currently unavailable. Please try again later. Thank you. Why is that?

Re: Error on digi direct billing

Community Manager
Posts: 8,788
Registered: ‎20-04-2015

@YazawaNico try to remove Digi billing from Google Play and then re-add.


Hope my answer has helped! If it has, please click on "This is Helpful" to give it a thumbs up. If this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!

Re: Error on digi direct billing

Member
Posts: 1
Registered: ‎29-09-2018

How to remove Digi Billing from Google Play? 

Dont have this option in Samsung S9.

Re: Error on digi direct billing

SuperUser
Posts: 1,714
Registered: ‎18-07-2017

Hi wajinsong.

1. Open the Google Play Store app Google Play.
2. Tap Menu Menu and then Account
3. Tap Payment methods and then More payment settings. 
4. If prompted, sign in to pay.google.com.
5. In your browser, tap Menu Menu and then Payment methods.
6. Under the payment method you want to remove, tap Remove and then Remove.
7. The payment method will be removed from your Google account.

Thanks.