06-08-2019 10:23 AM
saya menerima message dari 2000 berkenaan erosnowweekly. auto renewal. saya tidak langgan dan dia charge RM 4.00 setiap minggu. monthly bill saya meningkat. macam mana nak stop.
06-08-2019 12:41 PM
Hi azizah84, Kami akan membantu anda untuk membuat semakan. Boleh PM kami (Inbox) nombor telefon anda untuk bantuan lanjut ya. Klik di sini untuk PM: https://bit.ly/2ERJb4N . Terima kasih.
30-08-2019 01:33 PM
Same issue to me, i reply STOP ALL everytime i received this subscription and DIGI still bill me for these unauthorised transaction. Please take action on it.
16-09-2019 11:02 PM
I been using digi for many years, recently I received an sms that auto charge me without my intention. I double check my Oct bill. There is 2 additional RM4 been charged in the bill. Kindly assist to check.
17-09-2019 01:18 PM
19-09-2019 12:17 PM
I'm having the same issue as well. Bloody Erosnow subscription charges to bill without user consent.
There is few things to clarify that
1) I didn't click or gave any consent and confirmation of Erosnow subscription in any platform.
2) There is no SMS activation code received for charging
3) SMS notification received upon subscription activated and informed for charging
4) Subscription deactivation link is not working or functioning.
I totally disappointed this is happening without user knowing and charging directly to consumer.
25-09-2019 08:16 AM