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Re: ErosNow

Member
Posts: 1
Registered: ‎06-08-2019

saya menerima message dari 2000 berkenaan erosnowweekly. auto renewal. saya tidak langgan dan  dia charge RM 4.00 setiap minggu. monthly bill saya meningkat. macam mana nak stop.

Re: ErosNow

Anonymous
Posts: 0

Hi azizah84, Kami akan membantu anda untuk membuat semakan. Boleh PM kami (Inbox) nombor telefon anda untuk bantuan lanjut ya. Klik di sini untuk PM: https://bit.ly/2ERJb4N . Terima kasih.

Re: ErosNow

Member
Posts: 3
Registered: ‎07-08-2019
Hi, i also received a message from 2000 regarding auto renew erosnowweekly, and charge Rm4 every week, how can i unsubcribe it?

Re: ErosNow

Member
Posts: 1
Registered: ‎30-08-2019

Same issue to me, i reply STOP ALL everytime i received this subscription and DIGI still bill me for these unauthorised transaction. Please take action on it.

Re: ErosNow

Support
Posts: 903
Registered: ‎30-05-2019

Hi WangXinYi, Please PM to our Inbox, including your phone number and more information if there is an issue that we can assist you. TQ

 

Re: ErosNow & Unintent Subscriptions

Member
Posts: 1
Registered: ‎16-09-2019

Hi, 

 

I been using digi for many years, recently I received an sms that auto charge me without my intention. I double check my Oct bill. There is 2 additional RM4 been charged in the bill. Kindly assist to check. 

 

 

Re: ErosNow

Member
Posts: 1
Registered: ‎17-09-2019
Sejak bila saya subsribe eros ni dahla kredit tinggal seciput.. Bila tekan cancel tak boleh buka plak.. Sila refund duit saya kalo tidak saya buat report di tribunal penguna (skm) berkenaaan hal ini

Re: ErosNow & Unintent Subscriptions

Member
Posts: 2
Registered: ‎05-03-2019

I'm having the same issue as well. Bloody Erosnow subscription charges to bill without user consent.

 

There is few things to clarify that 

1) I didn't click or gave any consent and confirmation of Erosnow subscription in any platform.

2) There is no SMS activation code received for charging

3) SMS notification received upon subscription activated and informed for charging

4) Subscription deactivation link is not working or functioning.

 

I  totally disappointed  this is happening without user knowing and charging directly to consumer.

Re: ErosNow & Unintent Subscriptions

Member
Posts: 4
Registered: ‎25-09-2019
RM 4.00. Successful subscription ErosNowWeekly. Auto renewal on 02/10/2019. Access, http://m.erosnow.com. Cancel, http://tzeros.co/y4H5Gc


Ive not subscribed to this etosnow...
Please digi solve this for me
Bloody charge without permissions.

My number 01126224554

Re: ErosNow

Member
Posts: 12
Registered: ‎19-08-2016

Hi Admin,

 

i am facing same issue, kindly assist to cancel this subscribtion, my number are 016-9130 318, thank you.