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Digi Online Store - Payment Pending

Member
Posts: 1
Registered: ‎26-04-2020

Hi,

I entered wrong payment details and the payment failed. But in my orders it still pending. Can I pay it again or I have to make a new order when it cancelled, but how long it will take for the cancellation.

 

Order ID: 200426015552477

Re: Digi Online Store - Payment Pending

Support
Posts: 4,853
Registered: ‎01-05-2015

wasilahmohd, kindly PM us your phone number over <here> for further clarification on the report status, please. TQ.

Have a pleasant day!

I hope my answer helped you! If it has, please click on "This is Helpful" to give it a thumbs up OR if this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!

Re: Digi Online Store - Payment Pending

Support
Posts: 4,853
Registered: ‎01-05-2015

Cayden, we wish to clarify that service from 3XXXX numbers is a non-DiGi (third party) services.
Please type STOP ALL and send the SMS to 3xxxx to unsubscribe from the service ya.

 

More info on the third party service over here https://goo.gl/EM4K1k

Have a pleasant day!

I hope my answer helped you! If it has, please click on "This is Helpful" to give it a thumbs up OR if this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!

Re: Digi Online Store - Payment Pending

Support
Posts: 4,853
Registered: ‎01-05-2015

Order ID 200426015552477 status is failed, haryani.

Kindly proceed to submit a new request ya. TQ.

Have a pleasant day!

I hope my answer helped you! If it has, please click on "This is Helpful" to give it a thumbs up OR if this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!