04-11-2015 02:49 PM
I went to Putrajaya Alamanda DIGI center to look for smartphone. But no stock. Since i went there 2 times and got the same reply, I asked them for contact number. They told me there is no number for the outlet and if I want i have to walk in to check. And to enquire abt the center number itself I have to wait quite long. Is it true we cant enquire through phone and I have to go to the centre a few weeks in a week just to check phone availability. I thought DIGI have one of the most reliable centers. But the way the answer by saying no phone in a communication center is weird. Please comment.
Solved! Go to Solution.
05-11-2015 01:51 AM
Unfortunately that it is true that branches do not have a hotline for the public to reach.
What phone are you looking for? How about purchasing it on Digi online store?
06-11-2015 10:06 AM
That's right, MrOctopusK ;-)
Digi Store is meant for walk-in only. It's not possible for the outlet to entertain both walk-in and call-in customer :-(
For any enquiries, you can contact us via helpline 0162211800, social media, or even here :-)
As suggested by MrOctopusK, maybe you can try online purchase here, suba2912.
Have a nice day.
18-07-2017 11:59 AM
Reactivate my sim card
Did you suspend yourself accidentally on MyDigi app? You can reconnect to a Wifi network and unsuspend yourself using MyDigi
18-07-2017 12:03 PM
Alternatively, you may PM us via https://goo.gl/SxGJMl with your number, full name and the last 4 digits of your IC number for further checking.
22-02-2018 03:07 PM
Hi aztexempire, kindly send us a private message <here> including your mobile number for further checking. Alternatively, you may contact our customer helpline at 0162211800 for assistance. Thank you.