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digi internet

Member
Posts: 5
Registered: ‎09-01-2018
just know i change to 4G,but my data is really lag, and i have left about4900mb left,pls help me to handle it 0164820234, pulaupinang, tanjung bungah

Re: digi internet

Community Manager
Posts: 8,792
Registered: ‎20-04-2015
If you can help us identify the exact location that you would encounter the internet issue, use MyDigi app to send your network feedback http://community.digi.com.my/t5/Apps-Services/Report-Digi-network-problems-via-the-MyDigi-app/ta-p/2...

Hope my answer has helped! If it has, please click on "This is Helpful" to give it a thumbs up. If this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!

direct billing for centili

Member
Posts: 2
Registered: ‎08-03-2018
Unknown charge for two months totally RM 40.

乱收费

Member
Posts: 2
Registered: ‎08-03-2018
两个月都多RM20

Re: 乱收费

Valued Contributor
Posts: 320
Registered: ‎01-02-2017

您好sswderty,请通过 <私信> 联系我们并附上您的手机号码以便我们协助您查看。谢谢。

Re: DIGI CUSTOMER SERVICE

Member
Posts: 1
Registered: ‎10-03-2018
2018年2月23 日digi center +603-78657864 call我说:您的电话有优惠RM100saveRM20 每月只需付
RM80 -unlimited data
- unlimited calling
-Hotspot 20 GB
我要这个配套SIM卡寄来了,收到SIM卡2018年3月2日,并且call 603-78657864这个号码要求激活这个SIM卡所有条件以及符合了。在2018年3月6日申请激活服务专员说24小时后会收到换去digi SMS,24小时后什么SMS都没有,我又call 603-78657864他们说我会通知manager 申请,直到今日2018年3月10日 一样的事情重复做你们.......不累我都累呀!拜托快点好吗?

Re: DIGI CUSTOMER SERVICE

Contributor
Posts: 98
Registered: ‎03-08-2016

您好yektengseng,请把您的手机号码以及详情信息(PM)至我们工作人员的信箱以作检查。请打开一下链接以联络我们的工作人员。谢谢Smiley Happy

 

http://community.digi.com.my/t5/forums/searchpage/tab/user?q=support

Re: DIGI CUSTOMER SERVICE

Member
Posts: 1
Registered: ‎02-10-2017
一天到晚没有line
根本就是垃圾
如果不是配套绑死
一早就把你换了
data开着的结果什么都没有。。。
不然就无服务。。。

Re: DIGI CUSTOMER SERVICE

Support
Posts: 2,982
Registered: ‎01-12-2016

Re: DIGI CUSTOMER SERVICE

Member
Posts: 1
Registered: ‎05-04-2018
請你們檢查我的單,我已經因為你們的辦事手法轉到別的電訊公司了,轉之前也確認了還清你們公司的單了,也特地去store確認了!為什麼這個月卻charge我RM30++?請問我還要有欠你們嗎?我欠的到底是什麼?這已經不是第一次了!之前我還曾經因為你們說我欠兩個月而傻傻還了兩個月,後來查明真相,只欠一個月,你們也才因此調整了我的statement,這次又是為什麼???