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Re: DIGI CUSTOMER SERVICE

Member
Posts: 2
Registered: ‎09-07-2021
请问如果这个月的钱已经用了1000,我还想再用用,请问怎么办?

Re: DIGI CUSTOMER SERVICE

Support
Posts: 3,013
Registered: ‎01-12-2016

请问您是指每月DOB限额吗?限额是每月RM1000,若超出了限额需要等到后才能使用,谢谢。

Re: DIGI CUSTOMER SERVICE

Member
Posts: 11
Registered: ‎14-11-2020
什么问题吗?我在这卡没有弄过什么设置,如果有弄请通知我邮箱,谢谢。

Re: DIGI CUSTOMER SERVICE

Support
Posts: 3,013
Registered: ‎01-12-2016

Re: DIGI CUSTOMER SERVICE

Member
Posts: 1
Registered: ‎19-07-2021
Why there is a number called me at 6.42am and telling me to pay my bill before 10pm?
And i checked my digj app, there is no bill to pay.
What's digi problem? If your app have a problem please improve it

Re: DIGI CUSTOMER SERVICE

Community Manager
Posts: 8,791
Registered: ‎20-04-2015

@Shonz wrote:
Why there is a number called me at 6.42am and telling me to pay my bill before 10pm?
And i checked my digj app, there is no bill to pay.
What's digi problem? If your app have a problem please improve it

That caller may not be from Digi. Always check your account details from official Digi app or communication channels.


Hope my answer has helped! If it has, please click on "This is Helpful" to give it a thumbs up. If this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!

Re: DIGI CUSTOMER SERVICE

Member
Posts: 1
Registered: ‎30-07-2021

请帮忙取消这个免费配套  UnlimitedFree Unlimited Internet (3mbps)Valid till 31 Jul 2021

Re: DIGI CUSTOMER SERVICE

Support
Posts: 3,013
Registered: ‎01-12-2016

不好意思,此配套没有取消订阅的选项,因为免费的无限制 3Mbps 一次性互联网配套,所以只会在过期时自动取消,谢谢。

Re: DIGI CUSTOMER SERVICE

Member
Posts: 1
Registered: ‎15-08-2021
请问:digi 当天自动付款了,我又自付多一次,然后查看digiapp却说没付款
怎么办呢 可以要求退款吗?

Re: DIGI CUSTOMER SERVICE

Support
Posts: 900
Registered: ‎30-05-2019

您好Kommy001, 如果您面对有关Digi的任何疑问欢迎PM到我们的收件箱,让我们为您协助您解决问题哦,谢谢。