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Credit deduct and Garane Shells not top up

Member
Posts: 4
Registered: ‎19-03-2018

I had made a purchase of garane shells 714 which need to deduct RM50 from digi prepaid line.

https://www.garena.my/

 

The money RM50 deducted from my prepaid line and no receive Garana shell at all.

 

The serial no is 167126 and refer id 29810

 

 

Please check with me on the hp  prepaid no and garena shells account if you need to  and update me the status.

 

 

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Credit deduct and Garane Shells not top up

Member
Posts: 1
Registered: ‎04-11-2018

I had made a purchase of garane shells 142 which need to deduct RM10 from digi prepaid line.

https://www.garena.my/

 

The money RM50 deducted from my prepaid line and no receive Garana shell at all.

 

The serial no is 550358 REF ID: 123664

 

 

Please check with me on the hp  prepaid no and garena shells account if you need to  and update me the status.

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Re: Credit deduct and Garane Shells not top up

[ Edited ]
Member
Posts: 2
Registered: ‎17-11-2019
Hello Digi, I have credit RM 50 to buy the garena shell top up but when i sms the service currently busy and my credit deduct RM 50 and i didnt receive garena shell top up. Email me at petonas66@gmail.com. Thank you.
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Re: Credit deduct and Garane Shells not top up

Member
Posts: 2
Registered: ‎04-12-2019
I had top up Garena shell rm30 and it said successful and my credit had deducted but I didn’t get the shell. I already ask Garena’s customer service and they told me to ask digi. This is my serial id 1610796. Ref id 1070114. I hope digi will solve my problem. Thanks you
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Re: Credit deduct and Garane Shells not top up

Member
Posts: 2
Registered: ‎27-03-2020

ad made a purchase of garane shells 428 which need to deduct RM30 from digi prepaid line.

https://www.garena.my/

 

The money RM30 deducted from my prepaid line and no receive Garana shell at all.

 

The serial no is 2336971 REF ID: 1790501

 

 

Please check with me on the hp prepaid no and garena shells account if you need to and update me the status.

Highlighted

Re: Credit deduct and Garane Shells not top up

Member
Posts: 1
Registered: ‎28-06-2020
I had made a purchase of garane shells 142 which need to deduct RM10 from digi prepaid line.

https://www.garena.my/



The money RM10 deducted from my prepaid line and no receive Garana shell at all.



The serial no is 2651289 and refer id 565151





Please check with me on the hp prepaid no and garena shells account if you need to and update me the status.
Highlighted

Re: Credit deduct and Garane Shells not top up

Member
Posts: 2
Registered: ‎04-12-2019
Kalau sapa guna Digi untuk topup garena pastikan dia bgi message kata successful dulu Baru tekan comfirm dekat page garena tuu.. good luck.. kalau boleh try guna method lain laa topup sebab kekadang problem