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Compliment

Member
Posts: 2
Registered: ‎20-01-2021
I would like to give a complinent to a customer service officer that I spoke with today. I would like Digi to reward her for her services. How do I proceed?

Re: Compliment

Valued Contributor
Posts: 360
Registered: ‎02-06-2015

hi

Digi normally will sms a link to you to rate their service,

the sms from  code 5001 normally, after you call them. You can give them 5 as the best, and other rating based on the questions  in the link.

Just a few clicks for the good work by digi customer service!

hope this help.

Thanks

Re: Compliment

Member
Posts: 2
Registered: ‎20-01-2021
Unfortunately I did not receive the survey message. The cso I would like to compliment goes by the name of Siti Aminah.

Re: Compliment

Support
Posts: 4,034
Registered: ‎10-04-2015

Hi Cavyn. We are glad to hear that. You can PM (inbox) us for the next process ya. Smiley Happy

Hope it helps. Please click on "This is Helpful" to give it a thumbs up OR click on "Accept as Solution" from Options menu above to help others find their answers faster! Have a nice day!