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Change telco

Member
Posts: 3
Registered: ‎24-10-2018

 bila saya dapat menggunakan umobile sbb dah tggu smpai dua hari mnp dh dpt tp smpai harini sim umobile tu still x de service

 

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Re: Change telco

Community Manager
Posts: 8,704
Registered: ‎20-04-2015

@Muhd_Zubaidi, your new telco will have to submit the MNP request and then you will receive a confirmation SMS to leave your current telco. Kindly contact your new telco for the MNP process status.


Hope my answer has helped! If it has, please click on "This is Helpful" to give it a thumbs up. If this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!

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Re: Change telco

Member
Posts: 1
Registered: ‎01-08-2020
I'm waiting for the confirmation to change from digi to celcom, but haven't receive it From digi yet...
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Re: Change telco

Support
Posts: 4,176
Registered: ‎01-05-2015

The validation SMS for port-in/out request will be sent at any time within the processing period of 1-2 working days. 

Have a pleasant day!

I hope my answer helped you! If it has, please click on "This is Helpful" to give it a thumbs up OR if this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!