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Change Ownership

Member
Posts: 1
Registered: ‎15-11-2019

Hi, I would like to change the ownership for my sim card. I couldn't contact the previous owner and now my sim card was undetectable by my phone.  Urgently need a new sim card  Smiley Sad It there any other ways to fix this issue?

 

Thanks

Re: Change Ownership

Support
Posts: 1,654
Registered: ‎10-04-2015

Hi ShuTing501. We are sorry, change of ownership and SIM card replacement can only be done with the present of the registered owner. Without him/her, you are unable to do both transactions. Thank you.

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