15-11-2019 08:54 PM
Hi, I would like to change the ownership for my sim card. I couldn't contact the previous owner and now my sim card was undetectable by my phone. Urgently need a new sim card It there any other ways to fix this issue?
17-11-2019 01:30 PM
Hi ShuTing501. We are sorry, change of ownership and SIM card replacement can only be done with the present of the registered owner. Without him/her, you are unable to do both transactions. Thank you.