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Accepted Solution

Change Digi Next plan to Live Prepaid plan

Member
Posts: 1
Registered: ‎01-07-2020
Help me to change Digi NEXT prepaid plan to Live Prepaid plan please. I can't change it so many time.i also, call the digi centre but the line was so busy.
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Re: Change Digi Next plan to Live Prepaid plan

Community Manager
Posts: 8,714
Registered: ‎20-04-2015

Digi Next Prepaid plan users are not able to change to other plans for now. 


Hope my answer has helped! If it has, please click on "This is Helpful" to give it a thumbs up. If this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!

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Re: Change Digi Next plan to Live Prepaid plan

Member
Posts: 3
Registered: ‎15-04-2020
sigi
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Re: Change Digi Next plan to Live Prepaid plan

Support
Posts: 2,218
Registered: ‎14-04-2015

Azmi_osman, if u need any further assistance from us here, please inbox/PM us ya. Tq.

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Re: Change Digi Next plan to Live Prepaid plan

Member
Posts: 3
Registered: ‎15-04-2020
how to change my plan
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Re: Change Digi Next plan to Live Prepaid plan

Support
Posts: 2,204
Registered: ‎01-12-2016

You can only perform a Change of Plan to Digi Monthly Plan 28 or Digi Postpaid ya. Head on this link for more info- https://community.digi.com.my/t5/Prepaid/Digi-Prepaid-NEXT-FAQ/ta-p/77548. Thanks.
 

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Re: Change Digi Next plan to Live Prepaid plan

Member
Posts: 1
Registered: ‎05-07-2020
tolong saya nak tukar balik next ni ke live
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Re: Change Digi Next plan to Live Prepaid plan

Support
Posts: 3,198
Registered: ‎10-04-2015

It is not available, Tajir. Please refer to Digi_MYCHEAH reply ya. Thank you.

Hope it helps. Please click on "This is Helpful" to give it a thumbs up OR click on "Accept as Solution" from Options menu above to help others find their answers faster! Have a nice day!
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Re: Change Digi Next plan to Live Prepaid plan

Member
Posts: 3
Registered: ‎08-07-2020
when will Digi NEXT prepaid plan able to change to Live Prepaid plan?
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Re: Change Digi Next plan to Live Prepaid plan

Support
Posts: 300
Registered: ‎27-03-2020

Hi vnssamell, once u are subscribed to Digi Prepaid Next, u won't be able to change to another prepaid plan. Thank you.