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Change Digi Next plan to Live Prepaid plan

Member
Posts: 1
Registered: ‎01-07-2020
Help me to change Digi NEXT prepaid plan to Live Prepaid plan please. I can't change it so many time.i also, call the digi centre but the line was so busy.

Re: Change Digi Next plan to Live Prepaid plan

Community Manager
Posts: 8,748
Registered: ‎20-04-2015

Digi Next Prepaid plan users are not able to change to other plans for now. 


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Re: Change Digi Next plan to Live Prepaid plan

Member
Posts: 3
Registered: ‎15-04-2020
sigi

Re: Change Digi Next plan to Live Prepaid plan

Support
Posts: 2,751
Registered: ‎14-04-2015

Azmi_osman, if u need any further assistance from us here, please inbox/PM us ya. Tq.

Re: Change Digi Next plan to Live Prepaid plan

Member
Posts: 3
Registered: ‎15-04-2020
how to change my plan

Re: Change Digi Next plan to Live Prepaid plan

Support
Posts: 2,429
Registered: ‎01-12-2016

You can only perform a Change of Plan to Digi Monthly Plan 28 or Digi Postpaid ya. Head on this link for more info- https://community.digi.com.my/t5/Prepaid/Digi-Prepaid-NEXT-FAQ/ta-p/77548. Thanks.
 

Re: Change Digi Next plan to Live Prepaid plan

Member
Posts: 1
Registered: ‎05-07-2020
tolong saya nak tukar balik next ni ke live

Re: Change Digi Next plan to Live Prepaid plan

Support
Posts: 4,041
Registered: ‎10-04-2015

It is not available, Tajir. Please refer to Digi_MYCHEAH reply ya. Thank you.

Hope it helps. Please click on "This is Helpful" to give it a thumbs up OR click on "Accept as Solution" from Options menu above to help others find their answers faster! Have a nice day!

Re: Change Digi Next plan to Live Prepaid plan

Member
Posts: 3
Registered: ‎08-07-2020
when will Digi NEXT prepaid plan able to change to Live Prepaid plan?

Re: Change Digi Next plan to Live Prepaid plan

Support
Posts: 383
Registered: ‎27-03-2020

Hi vnssamell, once u are subscribed to Digi Prepaid Next, u won't be able to change to another prepaid plan. Thank you.