02-07-2021 04:45 PM
06-07-2021 12:48 PM
06-07-2021 03:17 PM
Hi Charol. Unfortunately, Digi Prepaid NEXT does not have the option to change back to Digi Prepaid LiVE. You can only perform a Change of Plan to Digi Monthly Plan 28 or Digi Postpaid ya. Head on to this link for more info- https://community.digi.com.my/t5/Prepaid/Digi-Prepaid-NEXT-FAQ/ta-p/77548. Thank you.
21-07-2021 08:33 AM
Hi Palinaga. Pelan Digi Prepaid NEXT cuma boleh bertukar ke akaun Digi Postpaid atau ke Digi Monthly Prepaid 28 saja. Penukaran ke pelan lain tidak ditawarkan.
26-07-2021 03:41 PM
Hi intannn, unfortunately, the Digi Prepaid Next can only change to the Digi Monthly Internet 28 or Digi Postpaid plan. For Digi Monthly Internet 28, please dial *128# >> My Account >> Call Plan >> Change Plan. Please take note that if you currently subscribe to the internet package, it will be auto-unsubscribed once the plan has been changed. So any remaining quota will be forfeited and there's no way to turn back to the old plan if the plan is no longer offered. TQ