|
Join the conversation
Showing results for 
Search instead for 
Do you mean 
Join the conversation
Showing results for 
Search instead for 
Do you mean 
Reply

Re: Bad coverage complaint

Contributor
Posts: 19
Registered: ‎03-12-2019
Babi digi

Re: Bad coverage complaint

Member
Posts: 5
Registered: ‎06-05-2021
Entah kenapa digi semakin hari semakin teruk bodoh dan bangsat..liputan rangkaian yang sangat lembab seperti siput babi dan dengan caj rangkaian yang mahal..adakah ini memang standard perkhidmatan yang hanya mampu digi lakukan atau adakah ini memang cara digi mencari keuntungan..(scammer professional yang diiktiraf)...

Re: Bad coverage complaint

Support
Posts: 3,555
Registered: ‎14-04-2015

Ann_89, maaf atas kesulitan yang dialami Smiley Sad Boleh kami tahu jika perkara ni telah dilaporkan kepada kami melalui aplikasi MyDigi? Jika belum, mohon kongsikan dengan kami info lanjut mengenai situasi yang dihadapi itu dengan log in ke aplikasi MyDigi (menu > Support > Report An Issue > Network Coverage).

Hasil siasatan kes anda akan dikemaskinikan di bawah 'Status Kes Saya' di MyDigi

Re: Bad internet complaint

Member
Posts: 1
Registered: ‎29-09-2020
Cannot playing online game looks worst network...very very very very very worst network cannot call WhatsApp calls, cannot see tok,any social media also f... Ng late hang, sometimes no network only emergency call show 2 Time I reported ady but the next day they say wait we will make new tower at Ur place .but since 2017 until now no time for Digi to make tower

Re: Bad internet complaint

Support
Posts: 3,555
Registered: ‎14-04-2015

Agustion, If the issue still persists till now, u may log in to MyDigi app. Log in Mydigi > click Menu > Support > Network Coverage.

Our investigation findings on your case will be published under Case Status / My Reports on MyDigi within 5 (or more) working days from the report submitted. Sorry for any inconvenience caused Smiley Sad
 

Re: Bad coverage complaint

Member
Posts: 3
Registered: ‎29-05-2021
Very slow at KG TERSUSUN SERI RAHMAT 31000 BATU GAJAH. NO WONDER LA

Re: Bad coverage complaint

Support
Posts: 4,905
Registered: ‎10-04-2015

Hi Fitrymohaf. We have responded to your other post. Thank you.

Hope it helps. Please click on "This is Helpful" to give it a thumbs up OR click on "Accept as Solution" from Options menu above to help others find their answers faster! Have a nice day!

Re: Bad coverage complaint

Member
Posts: 1
Registered: ‎10-06-2021

Hi, 

 

My housing area having very bad coverage, ie: 4G with one bar or not at all. Appreciate Digi can improve the coverage around my area. 

 

Location: Jalan Maya 1/1, Horizion Hills, 79100, Johor Bahru, Johor.

 

Thanks.

Re: Bad coverage complaint

Support
Posts: 4,905
Registered: ‎10-04-2015

Hi KZtan. For checking and assistance with the network issue, please submit an official report via your MyDigi app ; Menu >> Support >> choose Network Coverage.

 

The report will be received by our technical team and the result will be updated in the My Case Status in the Notes section.

 

Thank you.

Hope it helps. Please click on "This is Helpful" to give it a thumbs up OR click on "Accept as Solution" from Options menu above to help others find their answers faster! Have a nice day!

Re: Bad coverage complaint

Member
Posts: 2
Registered: ‎13-06-2021
Stupid useless.Call helplines answering 30mins later.Wth is this.no ine answering sometimes.coverage issues i made from last month but no improvement.wtf.cause of digi I broke my kobile.**bleep** **bleep** no connection all the time.stupid useless Careline. For emergencies also cant call or can’t use data high level of stupidity.Useless