13-12-2017 09:28 AM
Last week, I made a report to digi about their bad coverage at my area Kg. Melayu Subang Selangor with 40150 poscode. They promise to revert to us within 72 hours but still no response untill now.
The coverage went bad as 4g with 1 bar and sudden change to no service. I dont know what was the problem because previously the coverage was excellent.
Hoping that authority incharge make this thing clear as soon as possible.
19-02-2018 05:05 PM
You may submit your network related feedback through MyDigi for future improvements: http://community.digi.com.my/t5/Apps-Services/Report-Digi-network-problems-via-the-MyDigi-app/ta-p/2...
05-05-2018 09:55 PM
i have an issue toward my coverage here in uitm pasir gudang. it has been a week since the first day im facing this problem. i cannot call, text or even serve on internet. im quite dissapointed to digi. infact im facing this problem twice. i really hope digi could solve this problem as soon as possible. thank you
06-05-2018 03:35 PM
@najihahiman, do submit your network feedback through MyDigi app when you encounter the issue: https://community.digi.com.my/t5/Apps-Services/Report-Digi-network-problems-via-the-MyDigi-app/ta-p/...
Your feedback will help Digi shape its future.
21-06-2018 01:53 PM
@Ugenthira, download MyDigi app and use the app to submit your feedback regarding the coverage issue. https://community.digi.com.my/t5/Apps-Services/Report-Digi-network-problems-via-the-MyDigi-app/ta-p/...
20-07-2018 03:14 PM
I am loyal Digi customer and use the line for almost 5 years.
Would like to complaint that Digi Coverage always interupted and no coverage ( phone and Internet) at Miri Port area, Kuala Baram, Miri, Sarawak, in almost every week, especially Wednesday and sometime prolonge for two to three days, after that ok again, after few days ok, it happen again. If not mistaken, this was happened since 3 month ago and problem is still going on and on again. I was the resident there and most of the people there are using DIGI too, of course the Miri Port customers also many of them using digi line becouse it was only the best line in coverage before it problematic. I aware sometime your staff came and checked the tower to fix it, but the interuption is still goes on and on again every weeks. Please solve the the problem. It not fair to postpaid customer like me, as your service is unsatisfaction. cannot call out/in and no internet.
29-07-2018 06:36 PM
30-07-2018 12:01 PM
barrysl / Dillakhalib19, please follow the steps given (refer to the previous replies). Our tech team will contact you for assistance.