18-07-2018 05:36 PM
Early this year already made a complaint regarding this issue. Digi said they will try to improve their service and internet coverage at my area KG.MELAYU SUBANG 40150 SHAH ALAM SELANGOR. But this problem getting worst and almost a year there is no action taken. Tired of complaining and thinking to switch to other telco
20-07-2018 10:56 AM
Hi, beeez. We're so sorry to hear about your experience. Our Digi technical team can use further information from you to investigate this issue and also to improve the network in the future. While it may not bring immediate resolution, but it will certainly help in the long run. It would be much appreciated if you could submit your case via MyDigi App under Support. Just fill up the required details in the Email form after choosing "Network Coverage" in the Category field. Our investigation findings of your case will be published under Case Status on MyDigi App.
For guidelines on how to submit your case via MyDigi, just click <here>
20-07-2018 03:20 PM
already submitted the report through digi apps few times. But there was no follow up from digi until now. Big frustrated because at the beginning the coverage was okay no problem. This problem happened almost a year.