Bad Internet Coverage

[Irwanshafiq]

Had been report using mydigi apps. Many times. No respon, for 3weeks

[0109667250]

Why internet become so slow area BDC Kuching, i am a real supporter Digi, but so disappointed now, hope can have improvement of.internet...and please have a message if any maintenance work is on going..so.that no need to waiting of internet slow or not running

[Digi_Zemi]

Good evening. For unplanned service interruptions, there'll be no notification.

Please follow the steps we gave in the above replies to lodge a report. If u have sent it but didn't receive any feedback after a few days, please give us (via DM) the email address and the phone number used for that report for us to check it with our tech team. TQ

[naddynis]

bad internet coverage at Flat Sri Pangkor, Sentul

[Digi_Zemi]

Hi naddynis. We appreciate if you could submit an official report via your MyDigi app. 

Old version = Menu >> Support >> Email >> Select Category (Network Coverage). 
New version = Menu >> Support >> Network Coverage.

The result of the report can be checked under the Case Status (old version) or My Case Status (new version) after 2~3 days. Rest assured that our technical team will revert to you the soonest possible. Our apology for the inconvenience caused. Thank you.

[Sparkz]

I am at Mentakab Pahang 28400, the line here is so so so bad!extremely bad!when playing game,the ping is too high,i cant play the game,its stuck..stated 4g but high ping,digi expensive but bad service, I will definitely change to Celcom this week if there is no fix to this problem

[Paktharm]

Hai, saya nak complaint tentang internet coverage di Jalan 21/29 Petaling Jaya... Tolong lah update/upgrade internet coverage

[Digi_Zemi]

Hi Paktharm. Please follow the above steps to lodge a report. Our technical team will revert to you for the outcome within the stated days. Thank you.

[Naldak]

I’m stayed at kepayan ridge kota kinabalu sabah and I used infinity 100 unlimited postpaid. Even Facebook and WhatsApp oso difficult to complete the task.
the internet line seriously big Big problem !pls do fax the problem so otherwise

[Digi_Zemi]

Hi Naldak. Unusual high usage has caused Internet slowness at the moment. As it takes time to resolve this and to reduce the impact, your patience is much appreciated. 

More info : https://www.mcmc.gov.my/ms/media/press-releases/media-statement-changing-usage-patterns-influence

Thank you and stay safe!