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Bad Internet Coverage

Member
Posts: 1
Registered: ‎08-12-2017

Recently I went to Kelantan to attend a programme. I stayed there for almost 2 months and I was very very disappointed with your internet coverage. I subscribed to Internet 5GB for RM 30 but I faced lots of difficulties to complete my task. I couldn't even use the Google and my emails were all pending. Even simple apps like whatsapp messaging was slow as well. I only got the connection when I was at the town at Kota Bharu, around 15 minutes from my job area. I really hope Digi can do something about it because I will be going there again. The location is at Kampung Wakaf Stan Kota Bharu, Kelantan.

Thank you for your assistance.

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Re: Bad Internet Coverage

Community Manager
Posts: 7,299
Registered: ‎20-04-2015

Kindly provide your network feedback through MyDigi app with the location for future improvements: http://community.digi.com.my/t5/Apps-Services/Report-Digi-network-problems-via-the-MyDigi-app/ta-p/2...


Hope my answer has helped! If it has, please click on "This is Helpful" to give it a thumbs up. If this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!

Having intermittent network issues? Read this Report Digi network problems via the MyDigi app to help us help you!

Getting SMS spams? "Third Party Charges for SMS from Content Providers " article can help.

Re: Bad Internet Coverage

Member
Posts: 1
Registered: ‎12-04-2018
bad internet caverage at kampung puah seberang, sentul, 51000 Kuala Lumpur. Internet won't connect and its so difficult to male phone calls. 2nd week of may and still experiencing the same. not only me but friends, family and colleagues

Re: Bad Internet Coverage

Community Manager
Posts: 7,299
Registered: ‎20-04-2015

@shazrulizaq, kindly provide info of the issue and the location using MyDigi app: http://community.digi.com.my/t5/Apps-Services/Report-Digi-network-problems-via-the-MyDigi-app/ta-p/2...

Thank you for your feedback!


Hope my answer has helped! If it has, please click on "This is Helpful" to give it a thumbs up. If this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!

Having intermittent network issues? Read this Report Digi network problems via the MyDigi app to help us help you!

Getting SMS spams? "Third Party Charges for SMS from Content Providers " article can help.
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