08-12-2017 05:59 PM
Recently I went to Kelantan to attend a programme. I stayed there for almost 2 months and I was very very disappointed with your internet coverage. I subscribed to Internet 5GB for RM 30 but I faced lots of difficulties to complete my task. I couldn't even use the Google and my emails were all pending. Even simple apps like whatsapp messaging was slow as well. I only got the connection when I was at the town at Kota Bharu, around 15 minutes from my job area. I really hope Digi can do something about it because I will be going there again. The location is at Kampung Wakaf Stan Kota Bharu, Kelantan.
Thank you for your assistance.
09-12-2017 10:09 PM
Kindly provide your network feedback through MyDigi app with the location for future improvements: http://community.digi.com.my/t5/Apps-Services/Report-Digi-network-problems-via-the-MyDigi-app/ta-p/2...
12-04-2018 08:08 PM
13-04-2018 11:35 AM
@shazrulizaq, kindly provide info of the issue and the location using MyDigi app: http://community.digi.com.my/t5/Apps-Services/Report-Digi-network-problems-via-the-MyDigi-app/ta-p/2...
Thank you for your feedback!
09-07-2018 01:37 AM
10-07-2018 09:34 AM
i'm working at B6, Kompleks JPM, Parcel B, Putrajaya. DIGI internet coverage here very poor. Sometimes, my whatsapps messenge took times to deliver or received. Got a bundle of messege at one time. My place in the office is near the window if the coverage in the office is the problem.. it should not be a problem for me, right? I hope there is some action taken to this complaint, because this is PUTRAJAYA but DIGI not cover?
10-07-2018 10:14 AM
@enna, do help us by providing your feedback through MyDigi app: https://community.digi.com.my/t5/Apps-Services/Report-Digi-network-problems-via-the-MyDigi-app/ta-p/...
Our technical team will investigate on the issue.
05-12-2018 12:34 AM
06-12-2018 04:32 PM
LWinnie, to assist u further on this, kindly log in to MyDigi app. U can click the menu icon > Support > Email > Category & submit ur feedback on the network issue that u are currently facing. Sorry for any inconvenience caused
Our investigation findings on your case will be published under Case Status on MyDigi. For guidelines on how to submit ur case via MyDigi, u may visit - http://goo.gl/RNWQ9s