04-06-2019 09:50 AM
04-06-2019 04:53 PM
We are aware of the situation. Currently, we are monitoring closely. Apologize for the inconvenience caused, azuariee.
06-06-2019 10:24 PM
16-06-2019 01:15 AM
The connection is so bad in Jalan Baru Peserai, Batu Pahat area since a week ago. Keep getting packet loss when I play online game and get disconnected everytime. 4g connection is barely available,, keeps on getting 3g. Please help fix this issue.
17-06-2019 09:45 PM
28-06-2019 01:37 PM
aus6179, if the issue still persists, u may log in to MyDigi app. U can click the menu icon - Support - Email - Category & submit ur feedback on the network issue that u are currently facing. If u have upgraded to the new MyDigi App, Log in Mydigi - click Menu - Support - Network Coverage. Sorry for any inconvenience caused
Our investigation findings on your case will be published under Case Status or My Reports on MyDigi within 48 - 72 hours from ur report submitted.
03-07-2019 11:54 PM