19-08-2018 12:25 PM
Extremely poor connection in Jabatan Agama Islam Johor, Pusat Islam Iskandar. I have reported this issue since July and it still Now, its already August, the connection is still at its worst!
When Digi gonna resolved this issue. I am very dissapointed.
20-08-2018 03:00 AM - edited 30-08-2018 12:51 AM
20-08-2018 08:58 AM
24-08-2018 03:28 PM
Please fix network at my area Sungai Rengit, Pengerang, Johor. Most of my friends and family member using DIGI having same problems. I subcribed to POSTPAID 150 INFINITE, but the internet is **bleep** slow. I cant even watch short video on Youtube. For gaming also I having worst experience whereby the moba game keep lagging.
24-08-2018 04:33 PM
Hi ivyyue26,
We sincerely apologize for the inconvenience caused. :-( Are you still facing the same issue till now? If yes, please submit the network issue that you have encountered via MyDigi under Support. Just fill up the required details in the Email form after choosing "Network Coverage" in the Category field. Our investigation findings about your case will be published under Case Status on MyDigi. For guidelines on how to submit your case via MyDigi, you may visit - http://goo.gl/RNWQ9s
Thanks.
05-09-2018 11:30 PM
06-09-2018 05:02 PM
@nOAAn, please follow the guide to provide your feedback. Our technical team will require some details to work on the issue you're facing. Thank you for your help
09-09-2018 06:04 AM
09-09-2018 09:14 AM
akmalakim, we are sorry to hear that. Kindly lodge a report via the instruction provided. Should the Mobile Data connection is too slow, please use a WiFi connection and log in using 'Sign in with CONNECT' option. Our technical team will revert to you the soonest possible. Thank you.
12-09-2018 12:58 AM