30-03-2020 10:30 PM
02-04-2020 09:19 PM
03-04-2020 01:55 PM
03-04-2020 06:28 PM
11-04-2020 04:03 PM
Good day DIGI.
I would like to make a complaint about bad coverage of internet in my area.
1. Issue: the internet connection I have in my area is only H+. I cant even browse any website nor receive Whatsapp message. The connection is very very poor.
2. Device: Oppo F1S
3. Location: Jalan Kejayaan 4, Taman Universiti, 81300 Skudai, Johor.
4. This has been happened for a long time. I can enjoy good connection (4G) in other places of Taman Universiti, but not in my residential area (Jalan Kejayaan 4).
11-04-2020 06:27 PM
Hi. Unusual high usage has caused Internet slowness at the moment. As it takes time to resolve this and to reduce the impact, your patience is much appreciated.
But, if issue happens for quite some time already, please submit an official report via your MyDigi app for further assistance with the network issue ; Menu >> Support >> choose Network Coverage.
The report will be directly sent to our technical team and the result will be appeared in the My Case Status after a few days. Thank you.
13-04-2020 08:35 PM
13-04-2020 09:30 PM
13-04-2020 11:27 PM