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bandar utama, gua musang, kelantan

Member
Posts: 1
Registered: ‎16-11-2020
i have online class but my line always make trouble. i always scolded by my lecturer. i pay a lot but this is what i get?? this has happened many times!!! do you want me to change to other line??! pls improve la

Re: bandar utama, gua musang, kelantan

Support
Posts: 272
Registered: ‎06-12-2019

Please try to restart your device and on/off flight mode. If no changes, when it is possible for you, please use/download our latest MyDigi app for your smartphone, tap on the Menu option on the top left section> Support> Network Coverage to lodge an official case for further investigation. Thank you.
 

Re: Bad Coverage Area to complain

Member
Posts: 2
Registered: ‎02-09-2016

Bad Coverage Area .. Section 19 Shah Alam

Re: Bad Coverage Area to complain

Support
Posts: 2,505
Registered: ‎14-04-2015

Jojods, to assist u further on this, u may log in to MyDigi app. Log in Mydigi > click Menu > Support > Network Coverage.

Our investigation findings on your case will be published under Case Status / My Reports on MyDigi within 5 (or more) working days from the report submitted. Sorry for any inconvenience caused Smiley Sad

 

Bad Coverage Area to complain

Member
Posts: 1
Registered: ‎18-11-2020

Hello Digi, I would like to file a complaint on your network coverage on my area which is located at Taman Srijaya Phase 2, Jalan Matang Jaya 6A10, 93050 Kuching, Sarawak.  The coverage here is very very poor since January 2020 until now. Please help to fix this problem so that every Digi customer satisfy with your services in the future..........

Re: Bad Coverage Area to complain

Support
Posts: 2,505
Registered: ‎14-04-2015

muhdharunarsyad, to assist u further on this, u may log in to MyDigi app. Log in Mydigi > click Menu > Support > Network Coverage.

Our investigation findings on your case will be published under Case Status / My Reports on MyDigi within 5 (or more) working days from the report submitted. Sorry for any inconvenience caused Smiley Sad Sorry for the inconvenience caused
 

Re: Bad Coverage Area to complain

Member
Posts: 1
Registered: ‎21-11-2020
Hi Digi. Just nak buat pertanyaan. Coverage untuk line Digi dekat area Sungai Tiram sangat perlahan. Boleh saya tahu memang dekat sini coverage dia slow or macam mana? Harap dapat membantu. Terima kasih.

Re: Bad Coverage Area to complain

Support
Posts: 2,327
Registered: ‎01-12-2016

Kami amat menghargai maklum balas anda, Adam_Lutfi. Jika anda masih mengalami masalah yang sama sehingga kini, sila reportkan maklum balas rangkaian melalui applikasi MyDigi baru (Log in Mydigi > klik ikon Menu sebelah atas kiri> Support>Network Coverage) supaya siasatan lanjut boleh dilaksanakan. Hasil siasatan kes anda akan dikemaskinikan di bawah 'Status Kes Saya' di MyDigi ya. Terima kasih.

Re: Bad Coverage Area to complain

Member
Posts: 1
Registered: ‎23-11-2020

I have a bad coverage at my place Taman Desa Puteri, Bahau,Negeri Sembilan, Malaysia. What use of Im paying rm290+ every month. Seriously annoying. Please solve this problem as soon as possible otherwise I'll change my  coverage. 

Re: Bad Coverage Area to complain

Support
Posts: 2,327
Registered: ‎01-12-2016

We value your feedback and please send a report via MyDigi App to our network for further investigation and find out the actual reason. Click on Menu >> Support >>Network Coverage. Our investigation findings about your case will be published under Case Status on MyDigi. Thanks.