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Re: Bad Coverage Area to complain

Support
Posts: 2,067
Registered: ‎14-04-2015

HyperZ, boleh kami tahu jika perkara ni telah dilaporkan kepada kami melalui aplikasi MyDigi? Jika belum, mohon kongsikan dengan kami info lanjut mengenai situasi yang dihadapi itu dengan log in ke aplikasi MyDigi (menu > Support > Report An Issue > Network Coverage). Laporan akan diterima terus oleh bahagian terlibat. Jika maklumat tambahan diperlukan, kami akan hubungi anda secara terus. Jangan lupa sertakan sekali nombor lain yang boleh kami hubungi ya. Anda boleh semak hasil siasatan kes di aplikasi MyDigi (menu > support > case status).
 

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Re: Bad Coverage Area to complain

Member
Posts: 3
Registered: ‎31-07-2020
Digi suck, i will change to celcom
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Re: Bad Coverage Area to complain

Support
Posts: 2,948
Registered: ‎10-04-2015

Hi Hanifjasni. If you are still using Digi and if you have submitted the report but haven't received any feedback after 2~5 days (no update in My Case Status) please PM us the email address and the phone number used in that report for us to check with our technical team. TQ

Hope it helps. Please click on "This is Helpful" to give it a thumbs up OR click on "Accept as Solution" from Options menu above to help others find their answers faster! Have a nice day!
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Re: Bad Coverage Area to complain

Member
Posts: 1
Registered: ‎21-08-2020
Coverage Digi from my area very bad. Plss rectify. Always buffering. Indoor and outdoor
Sungai Lalang 0800 Sungai Petani
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Re: Bad Coverage Area to complain

Support
Posts: 2,067
Registered: ‎14-04-2015

QayyumSaad, to assist u further on this, u may log in to MyDigi app. Log in Mydigi > click Menu > Support > Network Coverage.

Our investigation findings on your case will be published under Case Status / My Reports on MyDigi within 5 (or more) working days from the report submitted. Sorry for any inconvenience caused Smiley Sad

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Re: Bad Coverage Area to complain

Member
Posts: 1
Registered: ‎23-08-2020
Hi Digi,

Please improve for the area “Cheras Heights Condominium, Taman Bukit Cheras, KL”, cause my line here very weak,!

Thanks
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Re: Bad Coverage Area to complain

Support
Posts: 2,089
Registered: ‎01-12-2016

Noted, Jonathan1995. We will upgrade our network services from time to time as we expand and improve our network coverage in this area. Thanks for your feedback.

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Re: Bad Coverage Area to complain

Member
Posts: 1
Registered: ‎27-09-2020
The coverage of my area, Sri Suria Gated Community, Bukit Rimau, 40460 Shah Alam is very bad. It has been many years and never improves until now. I really hope Digi will do something about it. Thank you.
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Re: Bad Coverage Area to complain

Support
Posts: 249
Registered: ‎27-03-2020

Hi richiewmt5233, kindly PM to our Inbox with your mobile number and full address so we can assist you further. Thank You.

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Re: Bad Coverage Area to complain

[ Edited ]
Member
Posts: 1
Registered: ‎29-09-2020
At my place i can use data but couldn't make any outbond calls and dint receive any inbond call as well. Im at puchong kinrara section 13 poscode 47100. Digi please take some action on it.