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Re: Bad Coverage Area to complain

Member
Posts: 1
Registered: ‎02-05-2020
Bad coverage in my area, especially during MCO..no coverage. Every month i paid bill but didn't use the data in my house. If i want use i must be in town area.
Please check my area please.
Taman Mulia, Jalan kesang Laut, 84000 Muar, Johor.
Please improve your digi coverage. It so long time ago same problem.
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Re: Bad Coverage Area to complain

Support
Posts: 1,947
Registered: ‎14-04-2015

zdee307091, to assist u further on this, u may log in to MyDigi app. Log in Mydigi > click Menu > Support > Network Coverage. 
Our investigation findings on your case will be published under Case Status / My Reports on MyDigi within 5 (or more) working days from the report submitted. Sorry for any inconvenience caused Smiley Sad

 

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Re: Bad Coverage Area to complain

Member
Posts: 1
Registered: ‎17-05-2020
I am new user for digi prepaid line aswell.. the coverage its very poor connection.. so can digi solve the problem?.. my adress
5824 mk3 Kampung Pelet 14400 Kubang Semang,Bm
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Re: Bad Coverage Area to complain

Member
Posts: 1
Registered: ‎19-05-2020

Hi Digi

 

Starting yesterday I hardly have any coverage  in my house. The signal is 1 or 2 bars outside the house.

 

Please look into this urgently.

 

Location: Taman Sutera Damansara, Damansara Damai, Petaling Jaya, Selangor.

 

 

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Re: Bad Coverage Area to complain

Support
Posts: 1,947
Registered: ‎14-04-2015

runtrip, To assist u further on this, kindly log in to MyDigi app. U can click the menu icon > Support > Email > Category & submit ur feedback on the network issue that u are currently facing. If u have upgraded to the new MyDigi App, Log in Mydigi > click Menu > Support > Network Coverage. Sorry for any inconvenience caused Smiley Sad

 

Our investigation findings on your case will be published under Case Status / My Reports on MyDigi within 2 – 5 working days from ur report submitted.

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Re: Bad Coverage Area Taman ikan emascheras56100

Member
Posts: 1
Registered: ‎20-05-2020
Hi digi,saya nak complaint dekat area rumah saya digi punya coverage ni teruk-teruk sangat.Even nak bukak apps digi pun tak bole padahal 3bar nn 4G dah.Tolong ambil tindakan pantas sebab orang nak buat kerja lagi time pkp ni memang 24/7 orang guna internet.thank you.
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Re: Bad Coverage Area to complain

Member
Posts: 1
Registered: ‎21-05-2020
There is no 4g coverage at jln mega 4 taman mega ria tangkak johor. I have subscribe digi postpaid rm350 every month. 1 week report still no action from digi. If u priority customer please take action.
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Re: Bad Coverage Area to complain

Member
Posts: 1
Registered: ‎21-05-2020
Bad coverage at my area Kpg Moyan Laut Asajaya Sarawak Postcode 94600
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Re: Bad Coverage Area to complain

Member
Posts: 1
Registered: ‎15-08-2019

Bad coverage at my area FRIM, 52109 kepong.

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Re: Bad Coverage Area to complain

Member
Posts: 4
Registered: ‎30-08-2019
Hello..
Bad coverage in my are, kg tualang, 06400, pokok sena, kedah..
Sometimes good, and bad connect ion also..