06-11-2019 08:21 PM
13-11-2019 06:18 PM
16-11-2019 02:01 PM
23-11-2019 09:32 PM
24-11-2019 11:47 AM
Hi, good morning. We appreciate if you could submit an official report via your MyDigi app for further assistance with the network issue.
Old version = Menu >> Support >> Email >> Select Category (Network Coverage).
New version = Menu >> Support >> Network Coverage.
The report's result will be appeared in the Case Status (old version) or My Case Status (new version) within 2~5 days. Rest assured that our technical team will revert to you the soonest possible. Our apology for the inconvenience caused. Thank you.
26-11-2019 06:09 PM
28-11-2019 03:25 PM
muqrinizam, If the issue still persists, u may log in to MyDigi app. U can click the menu icon > Support > Email > Category & submit ur feedback on the network issue that u are currently facing. If u have upgraded to the new MyDigi App, Log in Mydigi > click Menu > Support > Network Coverage. Sorry for any inconvenience caused
Our investigation findings on your case will be published under Case Status / My Reports on MyDigi within 2 – 5 working days from ur report submitted.