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Re: Bad Coverage Area to complain

Member
Posts: 1
Registered: ‎28-07-2019
Indoor our place very bad.. please solve this problem.. Please!!

Re: Bad Coverage Area to complain

Member
Posts: 1
Registered: ‎28-07-2019
bad area at Kampung Bukit Berangan, Terengganu.. I never use digi at that place with that bad coverage + become emergency call only.. help me plis

Re: Bad Coverage Area to complain

Support
Posts: 1,110
Registered: ‎14-04-2015

Nadarul, please check ur inbox. Tq.

Re: Bad Coverage Area to complain

Member
Posts: 1
Registered: ‎01-08-2019
Can u check the signal at mukah,sarawak because it keep no signal on this area. Its happen many time and hopefully u can fix it

Re: Bad Coverage Area to complain

Support
Posts: 1,110
Registered: ‎14-04-2015

Nady, please provide us ur full location details together with ur phone number if u are still facing the same issue until now. Do inbox ua ya.

Re: Bad Coverage Area to complain

Member
Posts: 1
Registered: ‎05-08-2019
96400 mukah sarawak area. line 4g. tpi online. buffering. postpaid gold member.. layanan digi makin teruk.. better upgrade ur service. sblom downgrade n tukar telco lain. tq..

Re: Bad Coverage Area to complain

Support
Posts: 1,110
Registered: ‎14-04-2015

deniz, untuk bantuan selanjutnya ke atas isu rangkaian anda, anda boleh melakukan aduan rasmi melalui applikasi MyDigi (Log in Mydigi > klik ikon Menu sebelah atas kiri> Support> Email> Category dan hantarkan laporan masalah rangkaian yang anda hadapi. Jika anda dah upgrade ke MyDigi versi terkini, anda Cuma perlu klik Menu > Support > Network Coverage. Hasil siasatan kes tersebut akan dikemaskinikan di bawah Status Kes / My Reports di MyDigi dalam tempoh 2 - 5 hari waktu bekerja (dari tarikh laporan dilakukan) Maaf atas kesulitan yang dialami 

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Re: Bad Coverage Area to complain

Member
Posts: 1
Registered: ‎06-08-2019
Bad coverage at area Bukit Gambir Starhill Residence. Slow internet connection.

Re: Bad Coverage Area to complain

Support
Posts: 624
Registered: ‎18-01-2019

Hi LamAbdullah, We are sorry for the inconvenience caused. Kindly report the issue via Mydigi app (Log in Mydigi > click icon Menu on the top left side > Support > Network Coverage) so that we can proceed with further checking.

 

The reported case can be checked in 'My Reports' via Mydigi app within 48 - 72 hours from the report time. Thank you.

Re: Bad Coverage Area to complain

Member
Posts: 1
Registered: ‎12-08-2019
My area also have bad coverage.. Wasion Avenue,siburan